.Five9 (FIVN) has actually been actually rewarded the 2024 Aragon Research Technology Award for Artificial Intelligence Connect with Centers as well as called a Leader in pair of Aragon Research Entire world reports: artificial intelligence Broker Operating Systems in the ICC, 2025, and also Intelligent Get In Touch With Center, 2025. The firm was recognized as the most key seller in the AI Representative Operating systems report.At the center of Five9’s innovation is their vision for The brand new CX, where AI Agents and AI-empowered Human Brokers work together to provide hyper-personalized consumer expertises. The firm just recently launched brand-new innovations featuring Five9 GenAI Studio, Five9 GeniusAI, and also Five9 AI Agents.The award appeared at Aragon Transform 2024 on December 10, 2024, realizing Five9’s ideal use technology in market development as well as disturbance.Five9 (FIVN) ha ricevuto il premio Aragon Research study Development Award 2024 per i Centri di Contatto AI ed u00e8 stata nominata Leader in as a result of rapporti di Aragon Study Entire world: Piattaforme di Agenti AI nell’ ICC, 2025, e Centro di Contatto Intelligente, 2025.
L’azienda u00e8 stata riconosciuta happen il fornitore piu00f9 strategico nel rapporto sulle Piattaforme di Agenti AI.Al centro dell’ innovazione di Five9 c’ u00e8 Los Angeles loro visione per The brand-new CX, jumped Agenti artificial intelligence e Agenti Umani potenziati dall’ AI collaborano per offrire esperienze clienti estremamente personalizzate. Di recente, l’azienda ha introdotto nuovi progressi tra cui Five9 GenAI Studio, Five9 GeniusAI e Five9 AI Agents.Il premio u00e8 stato consegnato durante l’Aragon Transform 2024 il 10 dicembre 2024, riconoscendo l’uso visionario della tecnologia da parte di Five9 nell’ evoluzione e nella disturbance del mercato.Five9 (FIVN) ha sido galardonada disadvantage el Premio Aragon Study Development 2024 por sus Centros de Contacto artificial intelligence y nombrada Lu00edder en disk operating system informes de Aragon Research study Globe: Plataformas de Agentes artificial intelligence en Los Angeles ICC, 2025, y Centro de Contacto Inteligente, 2025. La compau00f1u00eda fue reconocida como el proveedor mu00e1s estratu00e9gico en el informe sobre Plataformas de Agentes AI.En el corazu00f3n de la innovaciu00f3n de Five9 se encuentra su visiu00f3n para The brand-new CX, donde Agentes AI y Agentes Humanos potenciados por AI colaboran para ofrecer experiencias de cliente hiperpersonalizadas.
Recientemente, Los Angeles empresa ha introducido nuevos avances, incluyendo Five9 GenAI Workshop, Five9 GeniusAI y Five9 AI Agents.El premio fue presentado en Aragon Transform 2024 el 10 de diciembre de 2024, reconociendo el uso visionario de la tecnologu00eda por parte de Five9 en Los Angeles evoluciu00f3n y disrupciu00f3n del mercado.Five9 (FIVN) AI 2024,: ICC AI, 2025, 2025. AI. Five9 AI AI The NEW CX.
Five9 GenAI Studio, Five9 GeniusAI Five9 AI Professionals. 2024 12 10 2024, Five9. Five9( FIVN) a reu00e7u le Prix d’Innovation Aragon Research 2024 pour les Centres de Connect with AI et a u00e9tu00e9 nommu00e9e Innovator dans deux rapports d’Aragon Analysis Globe: Plates-formes d’Agents AI dans l’ICC, 2025, et Centre de Call Intelligent, 2025.
L’entreprise a u00e9tu00e9 reconnue comme le fournisseur le plus stratu00e9gique dans le connection sur les Plates-formes d’Agents AI.Au cu0153ur de l’innovation de Five9 se trouve leur dream put The brand new CX, ou00f9 Agents artificial intelligence et Representatives Humains soutenus the same level l’AI collaborent pour offrir des expu00e9riences customers hyper-personnalisu00e9es. Ru00e9cemment, l’entreprise a introduit de nouvelles avancu00e9es, notamment Five9 GenAI Studio, Five9 GeniusAI et Five9 AI Agents.Le prix a u00e9tu00e9 remis lors d’Aragon Transform 2024 le 10 du00e9cembre 2024, reconnaissant l’utilisation visionnaire de la technologie par Five9 dans l’u00e9volution et la disturbance du marchu00e9. Five9( FIVN) wurde mit dem Aragon Investigation Technology Award 2024 fu00fcr AI-Kontaktzentren ausgezeichnet und als Forerunner in zwei Aragon Analysis Globe- Berichten benannt: AI-Agenten-Plattformen im ICC, 2025, und Intelligentes Kontaktzentrum, 2025.
Das Unternehmen wurde als strategischster Anbieter im Bericht u00fcber AI-Agenten-Plattformen anerkannt.Im Mittelpunkt der Advancement von Five9 steht ihre Sight fu00fcr The brand new CX, in der AI-Agenten und von AI unterstu00fctzte menschliche Agenten zusammenarbeiten, hyper-personalisierte Kundenerlebnisse zu schaffen. Das Unternehmen hat ku00fcrzlich neue Fortschritte eingefu00fchrt, darunter Five9 GenAI Studio, Five9 GeniusAI und Five9 AI Agents.Der Preis wurde am 10. Dezember 2024 bei Aragon Transform 2024 verliehen und wu00fcrdigte Five9s visionu00e4re Nutzung von Technologie zur Marktentwicklung und- veru00e4nderung.
12/11/2024- 11:30 AM. The provider was likewise named a Leader in The Aragon Research Study Planet for Artificial Intelligence Representative Operating Systems in the ICC, 2025 as well as Aragon Investigation Planet for Intelligent Get In Touch With Center, 2025. SAN RAMON, Calif.– (ORGANIZATION WIRE)–.
Five9 (Nasdaq: FIVN), company of the Smart CX Platform, has been named a winner of the 2024 Aragon Analysis Development Honor for Artificial Intelligence Get In Touch With Centers. In addition, Five9 has been actually called a Leader in two Aragon Investigation World reports: artificial intelligence Broker Platforms in the ICC, 2025, and also Intelligent Connect With Facility, 2025. This recognition from Aragon Analysis emphasizes Five9’s placement as an innovator in AI-elevated CX.
The AI Agent Operating Systems in the ICC, 2025 record openings Five9 as one of the most
key vendor rated in
the file, acknowledging Five9 s critical eyesight for AI-driven advancement in CX. At the core of this particular technology is Five9’s vision for The brand new CX where AI Brokers as well as AI-empowered Human being Professionals team up to deliver hyper-personalized, simple and easy client experiences. By encouraging organizations to provide transformative customer communications while minimizing costs and also enhancing productivity, Five9 is actually preparing brand new standards for AI-powered services in the contact center sector.
AI is foundational for producing extraordinary client adventures, and our team are actually honored to become identified by AragonResearch study as cutting-edge for our efforts to drive the smart call center onward, mentioned Jonathan Rosenberg, Principal Technology Policeman as well as Head of Artificial Intelligence, Five9. Our emphasis has been, as well as will definitely continue to be actually, aiding services supply those adventures with user friendly tools as well as abilities. Along with each new development, we take a progression for both Five9 and for the sector overall.
The Aragon Study Development award identifies suppliers leveraging ideal use innovation to not simply adapt as markets transform, but to actively interrupt and notify how their markets are going to develop. Five9 was actually officially provided with the honor on December 10, 2024, at Aragon Transform 2024, the annual Aragon Investigation honors service.Five9’s devotion to technology, particularly its sight for combinationing artificial intelligence Representatives as well as AI-empowered Person Brokers, is preparing a brand new standard for how companies can easily supply hyper-personalized as well as smooth consumer adventures, pointed out Jim Lundy, Owner, CEO as well as Lead Professional, Aragon Research. This award as well as file recognition builds on Five9’s devotion to supplying artificial intelligence technologies for CX.
Previously this year, the provider launched brand-new improvements, consisting of Five9 GenAI Center, Five9 GeniusAI, and also Five9 Artificial Intelligence Representatives, that enhance the means companies approach CX, steering better results for each consumers and also representatives. Regarding Five9. The Five9 Smart CX System, powered by Five9 Genius AI, delivers a thorough room of solutions to electrical power AI-elevated customer expertises that deliver better service end results and also Take Joy to CX.
Our consolidated cloud-native offering makes it possible for hyper-personalized consumer adventures as well as more inspired staff members, creating every customer interaction even more hooked up, uncomplicated, as well as individual. Counted on through 2,500 +customers and 1,400+ partners around the globe, Five9 brings together the energy of AI, our platform, and also our individuals to steer AI-elevated CX.To read more, visit www.five9.com. Involve along with us @Five9, LinkedIn, Facebook, Blog post.
u00a9 2024 Aragon Study, Inc. and/or its Affiliates. All Liberties Set aside.
The id of an Aragon Investigation honor winner is not a recommendation by Aragon Analysis of any kind of merchant, item, or even solution. Sight resource model on businesswire.com: https://www.businesswire.com/news/home/20241211589484/en/. Hannah Blackington.
Company Communications Director. Press@five9.com. Source: Five9.
FREQUENTLY ASKED QUESTION. What major awards carried out Five9( FIVN) win in 2024 coming from Aragon Analysis? Five9 succeeded the 2024 Aragon Research Development Honor for Artificial Intelligence Call Centers as well as was named an Innovator in 2 Aragon Research Entire world files: artificial intelligence Agent Operating Systems in the ICC, 2025, and also Intelligent Connect With Center, 2025.
What brand new AI products performed Five9( FIVN) launch in 2024? Five9 introduced Five9 GenAI Center, Five9 GeniusAI, as well as Five9 AI Brokers to change client expertise monitoring.How performs Five9’s( FIVN )BRAND-NEW CX sight impact customer care? Five9’s brand-new CX vision combines artificial intelligence Agents with AI-empowered Human Brokers to supply hyper-personalized, uncomplicated consumerknowledge while reducing prices and enhancing productivity.
What was Five9’s( FIVN) calculated job in the Aragon Research Entire world 2025 document? Five9was set up as the most key merchant in the artificial intelligence Agent Operating Systems in the ICC, 2025 file, identifying their critical vision for AI-driven advancement in CX. When performed Five9( FIVN) obtain the AragonInvestigation Innovation
Award
?
Five9 was officially offered along with the award on December 10, 2024, at the Aragon Transform 2024 awards ceremony.